Need Help?
For guidance on configuring Stop Loss orders or any other trading inquiries, the dedicated ICL Markets customer support team is at your service to provide personalised assistance and advice. Contact us for expert support tailored to your trading needs.
ICL Markets’s Stance on Bonus Misuse
At ICL Markets, we are committed to promoting fair practice. We reserve the right to suspend activities, cancel promotions, or retract bonus funds from accounts involved in bonus abuse or exploitation of system vulnerabilities. Our strict anti-“Bonus Abuse” policy covers cases such as:
- Multiple Account Holdings: Operating multiple active accounts or discrepancies between account names and the credit cards used for deposits.
- Shared Payment Methods: Multiple clients using identical payment methods or bank accounts for their transactions.
- Chargeback Issues: Clients who dispute charges made for their deposits.
- Abusive Strategies: Opening numerous accounts to benefit from free bonuses, exploiting promotions, or any other form of bonus exploitation.
- Suspicious Trading Activities: Engaging in fraudulent, manipulative trading behaviours, including cash arbitrage, secure profit strategies with bonuses, or any illicit practices.
Enforcement Rights of ICL Markets
In instances of identified bonus abuse, ICL Markets maintains the authority to:
- Annul and confiscate all profits from the account in question.
- Terminate the account.
- Retain all funds within the account.
- Exclude the individual from future bonuses and promotional offers.
This policy ensures that our bonuses and promotions are utilised in a responsible and fair manner. For further details, please reach out to our support team.
Limitations of Liability and Legal Framework
Liability Disclaimer: In compliance with legal standards, ICL Markets disclaims any liability for direct or indirect damages, including but not limited to, loss of profits, data, or revenue, resulting from bonuses and special offers under this Bonus Policy. This disclaimer is valid even if the primary objectives of the terms are not achieved.
Jurisdiction and Interpretation: The provisions of this Bonus Policy are governed by the ICC ADR Rules. By trading with ICL Markets, you agree to the legal jurisdiction of Saint Vincent and the Grenadines for resolving any disputes arising under this policy. This clause does not limit our capacity to execute any court judgement or to seek interim injunctions in any applicable territories or jurisdictions.
Limited License Grant by ICL Markets
ICL Markets grants you a limited, non-exclusive, and non-transferable licence to access and use our Site, conditioned upon your adherence to this Agreement. You are expressly prohibited from reselling, redistributing, displaying Site content to third parties, or copying any content for commercial or other purposes without ICL Markets’s direct written consent.
You commit to using the information from our services solely for personal transactions conducted on the Site. Unauthorised use of the Site, including misuse of electronic communication features for illegal or abusive purposes, is strictly prohibited and will be considered a breach of this Agreement.
This licence will be immediately revoked if ICL Markets determines that any provided information, including your email, is false, or if you fail to comply with the terms of this Agreement. This pertains to conduct on the ICL Markets trading platform, particularly concerning off-market transactions. Any violation will result in the immediate termination of your Service usage. ICL Markets reserves the right to terminate your access to Services, close any open positions, and remove content at its discretion without prior notice.
Risk Disclosure Agreement
By utilising the ICL Markets Site, you acknowledge and accept the inherent risks associated with trading activities. Our services target clients ready to assume the potential loss of their funds. It is essential for clients to understand the risks associated with financial market investments. Trading may lead to partial or total loss of your initial investment. Hence, you should only use funds that you can afford to lose without causing financial hardship. Before engaging in any trading activities, ensure you fully understand the associated risks and seek independent financial advice if uncertain.
Complaints and Dispute Resolution Policy
In the event of a dispute or claim between a client and ICL Markets, our goal is to resolve the matter through good faith negotiations. Should a mutual resolution be unattainable, either party has the right to proceed to confidential arbitration in accordance with the ICC ADR Rules, with the arbitration decision being final and binding.
Children’s Online Privacy Protection
ICL Markets prioritises the online privacy of children and encourages parental involvement in their internet activities. We do not knowingly collect information from children under the age of 13. If we inadvertently collect such information, please contact us for its prompt deletion.
Understanding the Use of Financial Information at ICL Markets
The financial information provided by ICL Markets is comprehensive but not intended as direct investment advice. It is offered as a general resource for our clients. We do not endorse or recommend any specific financial decisions based on this information.
Accuracy and Timeliness Disclaimer
ICL Markets and its Third-Party Providers make no assurances regarding the accuracy, timeliness, or order of the financial information provided. The reliability of such data is subject to market and economic shifts and may lose precision over time.
Information Update Policyr
Neither ICL Markets nor its Third-Party Providers are obligated to refresh the opinions or information in the financial data. We reserve the right to discontinue financial information dissemination at any moment without notice. It is your responsibility to verify the accuracy and relevance of this information for your personal use. ICL Markets will not be held liable for any losses or damages resulting from the use of information available on our Site.
External Links and Third-Party Websites
ICL Markets may provide links to third-party websites for convenience, without endorsing or taking responsibility for these external entities or their content. Exercise caution and perform a risk assessment when visiting these external sites.
Use at Your Own Risk
The presence of external links is intended for convenience only and does not imply ICL Markets’s responsibility for any losses or damages incurred. Interactions with content, products, or services on these external sites are at your sole risk.
Cancellation Rights in Trading
ICL Markets reserves the right to refuse or cancel services and/or withhold profit payments due to:
- Suspected illegal activities on our Site;
- Potential financial or operational risks to ICL Markets due to user behaviour;
- Actions deemed to violate this Agreement.
Restricted Jurisdictions for ICL Markets Services
Due to legal and regulatory reasons, ICL Markets’s trading services are not available in specific jurisdictions. These restrictions ensure compliance with international legal and regulatory standards.
For questions or more information about our General Terms, Risk Disclosure, Complaints Policy, or Financial Information usage, please contact our customer support at [email protected]. Our committed team is here to provide assistance, ensuring your experience with ICL Markets is secure, informed, and compliant with all necessary regulations.
Promotional Rewards and Added Funds at ICL Markets
ICL Markets extends promotional rewards to both new and returning clients, including additional funds and one-time trading credits as part of our promotional efforts. The terms linked to these funds are subject to change based on our promotional strategies.
Withdrawal Criteria for Promotional Funds
To withdraw promotional funds, clients must trade at least 1 lot for every $1 of added funds. Withdrawals can only be made after fulfilling this condition. Premature withdrawal attempts will result in the forfeiture of the promotional funds.
Error Reporting Protocol
If funds are credited erroneously or without proper authorization, it’s the client’s responsibility to notify our support or complaints department within 3 business days. Failure to report within this timeframe will consider the transaction authorised, and all related conditions must be met before any withdrawal.
For details on promotional rewards, added funds, or their specific terms, please contact [email protected]. Our team is dedicated to providing the necessary assistance and information to maximise the benefits of our promotional offers.
Intellectual Property Rights
The content on the ICL Markets website, including texts, graphics, logos, images, and software, is the property of ICL Markets or its affiliates and is protected by international copyright and trademark laws. Unauthorised use of site material without explicit permission from ICL Markets is strictly prohibited.
User Indemnification
Users agree to indemnify ICL Markets and its affiliates against any claims, liabilities, or expenses arising from their use of the Site or Services, any breach of this Agreement, or any law violations.
Duration and Termination of Agreement
This Agreement is effective indefinitely but may be terminated by ICL Markets with notice at any time. After termination, users are not allowed to engage in new transactions.
Refund and Withdrawal Policy
ICL Markets adheres to KYC procedures for processing withdrawal requests within a specified timeframe. Refunds must be made through the same method as the original deposit. For assistance with withdrawals or inquiries, contact our support team.
Fees and Charges
ICL Markets applies various fees related to trading and account management, including rollover fees for overnight positions, fees for cryptocurrency transactions, and withdrawal fees based on the payment method. Accounts inactive for a specified period are subject to an inactivity fee. For a detailed list of our fees and any special charges for premium accounts, please consult our customer care team.
General Provisions and the Validity of Agreement
ICL Markets is not responsible for losses or damages resulting from uncontrollable events or governmental actions. If any part of this Agreement is found invalid, the remaining sections will continue to be enforceable. Changes to this Agreement become effective upon posting on our website. Continued use of our services after such changes indicates your agreement to the new terms.
For comprehensive details on our terms, policies, and legal frameworks, please visit our website or reach out to our customer support team. At ICL Markets, ensuring a secure, transparent, and compliant trading environment for all our clients is our top priority.
Legal Framework and Jurisdiction
The services and agreements of ICL Markets fall under the laws and jurisdiction of Saint Vincent and the Grenadines. This legal structure ensures that all operations and transactions on the ICL Markets platform adhere to a robust and definitive set of regulations, providing a secure and stable trading environment for our users.
Adherence to Anti-Money Laundering (AML) Protocols
ICL Markets is committed to following MONEYVAL guidelines and international standards to prevent money laundering and terrorism financing. Our commitment is evident in our:
- Rigorous client identification and verification procedures.
- Detailed record-keeping of transaction specifics.
- Regular client screening against global terrorist watchlists.
- Clear policies on the handling and safeguarding of client data.
- Diligent monitoring of client transactions.
We strictly prohibit dealings in cash, money orders, third-party transactions, exchange house transfers, and Western Union transfers to fully comply with AML regulations.
For inquiries or more information about our legal obligations, AML measures, or the terms of using ICL Markets services, our customer support team is ready to assist. We are dedicated to maintaining a secure, transparent, and legally compliant trading environment for every client.